Call routing is the process of directing incoming phone calls to the appropriate destination based on predefined rules. It ensures that calls are efficiently handled and directed to the right person or department.
Since the pandemic, many businesses have realised that the hybrid office concept and demand for remote work has not only increased, but is likely here to stay.
The appeal for flexible and smarter workspaces has dramatically increased, allowing the hub and spoke to resurface as it favours the well sought out hybrid working conditions.
The hybrid work model is a new way of working that has solidified itself in today's economy. Find out what hybrid work is, the value of the hybrid model and how to adopt one for your business.
Now that working from home is a common occurrence, one of the most frequent questions which arise is where should I meet my clients?
Find out what consumer purchasing behavior is, why it's important to your marketing strategy, and the shift toward heavily experience driven satisfaction that has occurred as a result of COVID-19.
Coworking spaces are being adopted by more large companies aiming to eliminate the cost of under-utilised and empty office space, and also give employees greater flexibility when and where they work from. Although this is an important factor, Coworking offers a lot more than simply reducing business expenses. Read on to find out more.
The endeavour of renting a new office space for small businesses is a significant step and a milestone to celebrate upon completion.
One of the biggest costs of running a law firm is getting an office space. Although operating from home provides a factor of convenience it also presents the challenge of not knowing how clients will perceive your firm.
